Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700286 | The Robert Gordon University | academic appeal / exam results / degree classification | Some upheld, no recommendations | May 2018 |
| 201700353 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201700411 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201700486 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201700584 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201700690 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201700904 | Scottish Borders Council | traffic regulation and management | Some upheld, recommendations | May 2018 |
| 201700995 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201701126 | Ayrshire College | policy / administration | Not upheld, no recommendations | May 2018 |
| 201701238 | Midlothian Council | primary school | Not upheld, no recommendations | May 2018 |