Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607162 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2018 |
| 201607207 | East Renfrewshire Council | repairs and maintenance | Not upheld, no recommendations | January 2018 |
| 201607591 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608053 | Melville Housing Association Ltd | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
| 201608106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608179 | Business Stream | charging method / calculation | Not upheld, recommendations | January 2018 |
| 201608264 | Irvine Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2018 |
| 201608296 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | January 2018 |
| 201608467 | North Ayrshire Council | council tax | Some upheld, recommendations | January 2018 |
| 201608503 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2018 |