Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700529 A Health and Social Care Partnership other Upheld, recommendations March 2018
201701224 South Lanarkshire Council communication / staff attitude / dignity / confidentiality Upheld, recommendations March 2018
201701620 Aberdeenshire Council policy / administration Not upheld, no recommendations March 2018
201702538 The City of Edinburgh Council primary school Upheld, recommendations March 2018
201702559 Glasgow Kelvin College teaching and supervision Not upheld, recommendations March 2018
201702738 West Lothian Council refuse collections & bins Upheld, recommendations March 2018
201702796 Perth and Kinross Council handling of application (complaints by opponents) Not upheld, no recommendations March 2018
201702837 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations March 2018
201703277 The City of Edinburgh Council neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2018
201703523 A Medical Practice in the Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2018