Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603036 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2017 |
| 201603239 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201603637 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201604133 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201604626 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2017 |
| 201604707 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201604853 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, no recommendations | December 2017 |
| 201604903 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201605042 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201605227 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | December 2017 |