Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201605878 Aberdeen City Council repairs and maintenance Not upheld, no recommendations January 2018
201605947 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018
201606182 Heriot-Watt University teaching and supervision Upheld, recommendations January 2018
201606186 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations January 2018
201606239 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations January 2018
201606241 Tayside NHS Board nurses / nursing care Some upheld, recommendations January 2018
201606386 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018
201606388 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, recommendations January 2018
201606495 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018
201606954 Borders NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2018