Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502775 | Lochalsh & Skye Housing Association Limited | repairs and maintenance | Upheld, recommendations | January 2016 |
| 201503004 | Falkirk Council | terminations of tenancy | Not upheld, no recommendations | January 2016 |
| 201503020 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2016 |
| 201503412 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201504022 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201204319 | West Dunbartonshire Council | repairs and maintenance | Some upheld, recommendations | December 2015 |
| 201306027 | Perth and Kinross Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | December 2015 |
| 201306298 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | December 2015 |
| 201400137 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201400244 | Care Inspectorate | regulation of care | Some upheld, recommendations | December 2015 |