Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201204486 Greater Glasgow and Clyde NHS Board - Acute Services Division complaints handling Upheld, recommendations October 2014
201300412 Queen Margaret University academic appeal/exam results/degree classification Some upheld, recommendations October 2014
201300654 A Medical Practice in the Orkney NHS Board area clinical treatment / diagnosis Some upheld, recommendations October 2014
201300828 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201301099 New College Lanarkshire policy/administration Some upheld, recommendations October 2014
201301136 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201301174 Transport Scotland policy/administration Not upheld, no recommendations October 2014
201301819 Fife Council zoning of local authorities, planning blight, flood prevention Upheld, recommendations October 2014
201301879 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2014
201301935 Perth and Kinross Council unauthorised developments: calls for enforcement action/stop and discontinuation notices Not upheld, recommendations October 2014