Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201706974 | Fife Council | child services and family support | Upheld, recommendations | November 2018 |
| 201707254 | Aberdeenshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707404 | North Lanarkshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707548 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | complaints handling | Upheld, recommendations | November 2018 |
| 201707853 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707902 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201708352 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201708602 | East Lothian Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | November 2018 |