Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202208523 | Lothian NHS Board - Acute Division | Admission / discharge / transfer procedures | Upheld, recommendations | February 2024 |
| 202209844 | Lothian NHS Board - Acute Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | February 2024 |
| 202209893 | University of Dundee | Special needs - assessment and provision | Upheld, recommendations | February 2024 |
| 202300640 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2024 |
| 202302960 | Fife NHS Board | Admission / discharge / transfer procedures | Not upheld, no recommendations | February 2024 |
| 202103709 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2024 |
| 202105741 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2024 |
| 202200187 | Angus Council | Repairs and maintenance | Upheld, recommendations | January 2024 |
| 202202079 | Grampian NHS Board | Admission / discharge / transfer procedures | Some upheld, recommendations | January 2024 |
| 202202641 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |