Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004962 | Aberdeenshire Council | primary school | Not upheld, no recommendations | October 2011 |
| 201005068 | Scottish Prison Service | downgrading | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
| 201005253 | South Lanarkshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
| 201005387 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2011 |
| 201100064 | North Lanarkshire Council | political matters; committees; standing orders; requests for information | Some upheld, recommendations | October 2011 |
| 201100152 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2011 |
| 201100174 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201100182 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
| 201100205 | The City of Edinburgh Council | primary school | Some upheld, recommendations | October 2011 |
| 201100261 | A Medical Practice, Highland NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | October 2011 |