Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803568 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 |
| 201803671 | Aberdeen City Council | child services and family support | Some upheld, recommendations | October 2020 |
| 201803767 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |
| 201804064 | A Medical Practice in the Tayside NHS Board area | record keeping | Not upheld, no recommendations | October 2020 |
| 201804741 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 |
| 201805190 | Lothian NHS Board | complaints handling | Upheld, recommendations | October 2020 |
| 201806255 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201806642 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2020 |
| 201806908 | East Lothian Council | child services and family support | Upheld, recommendations | October 2020 |
| 201808030 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |