Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901967 | Renfrewshire Council | policy / administration | Not upheld, recommendations | October 2020 |
| 201902080 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2020 |
| 201902479 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201903236 | Fife Council | repairs and maintenance | Upheld, recommendations | October 2020 |
| 201904552 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201904995 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |
| 201906053 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | October 2020 |
| 201906312 | A Medical Practice in the Aryshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201907297 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2020 |
| 201909121 | A Medical Practice in the Aryshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2020 |