Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604903 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2017
201605042 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201605227 The City of Edinburgh Council handling of application (complaints by opponents) Upheld, recommendations December 2017
201605325 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations December 2017
201605430 A Dentist in the Forth Valley NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2017
201605465 Scottish Environment Protection Agency policy/administration Some upheld, recommendations December 2017
201605546 Castlehill Housing Association Ltd repairs and maintenance Not upheld, no recommendations December 2017
201605668 Glasgow City Council handling of application (complaints by opponents) Some upheld, recommendations December 2017
201606201 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations December 2017
201606223 Perth and Kinross Council secondary school Upheld, recommendations December 2017