Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604039 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2017
201604254 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2017
201604485 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201605577 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2017
201606048 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201606269 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations November 2017
201606473 Perth and Kinross Council handling of application (complaints by opponents) Not upheld, no recommendations November 2017
201606552 The City of Edinburgh Council policy/administration Upheld, recommendations November 2017
201606636 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2017
201606751 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Not upheld, no recommendations November 2017