Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404231 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201404383 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2015 |
| 201404475 | University of Edinburgh | admissions | Not upheld, recommendations | May 2015 |
| 201404558 | Dundee City Council | special educational needs - assessment & provision | Not upheld, no recommendations | May 2015 |
| 201404695 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201404781 | Historic Scotland | complaints handling | Not upheld, no recommendations | May 2015 |
| 201404801 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | May 2015 |
| 201404902 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2015 |
| 201404940 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, recommendations | May 2015 |
| 201404990 | Hillhead Housing Association 2000 | terminations of tenancy | Not upheld, no recommendations | May 2015 |