Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402858 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2015 |
| 201403024 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201403261 | The Accountant of Court | policy/administration | Not upheld, no recommendations | March 2015 |
| 201403265 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403426 | Borders NHS Board | continuing care | Upheld, recommendations | March 2015 |
| 201403460 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403620 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403808 | Scottish Prison Service | medical assessments/reports | Not upheld, no recommendations | March 2015 |
| 201403846 | The Moray Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2015 |
| 201404075 | Perth and Kinross Council | housing statutory repair notices, HAA areas and demolition orders | Not upheld, no recommendations | March 2015 |