Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604513 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604623 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605046 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605233 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605262 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605263 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605370 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605426 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605830 | East Lothian Council | burial grounds/crematoria | Some upheld, no recommendations | September 2017 |