Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300526 | Lanarkshire NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |
| 201004683 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
| 201103345 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
| 201103659 | Aberdeenshire Council | parking | Some upheld, no recommendations | July 2013 |
| 201103691 | Ayrshire and Arran NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2013 |
| 201103929 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | July 2013 |
| 201104503 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2013 |
| 201104506 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2013 |
| 201105094 | West Lothian Council | construction by developers/adoption of roads | Some upheld, recommendations | July 2013 |
| 201200060 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2013 |