Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608499 | Clear Business Water | incorrect billing | Upheld, recommendations | May 2019 |
| 201705936 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201706201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201706213 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201707418 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201707514 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2019 |
| 201707681 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2019 |
| 201707713 | Inverclyde Health and Social Care Partnership | record keeping | Not upheld, no recommendations | May 2019 |
| 201708023 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2019 |
| 201708311 | Fife NHS Board | admission / discharge / transfer procedures | Not upheld, no recommendations | May 2019 |