Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806550 | Clear Business Water | incorrect billing | Not upheld, no recommendations | July 2020 |
| 201806672 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201806997 | Glasgow City Health and Social Care Partnership | aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 | Upheld, recommendations | July 2020 |
| 201807026 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201807031 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201807205 | Dumfries and Galloway Council | secondary school | Upheld, recommendations | July 2020 |
| 201807363 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201807697 | Orkney Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | July 2020 |
| 201807725 | Fife Health and Social Care Partnership | complaint handling | Upheld, recommendations | July 2020 |
| 201808032 | Highland NHS Board | policy / administration | Upheld, recommendations | July 2020 |