Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102497 | Glasgow Caledonian University | policy/administration | Upheld, recommendations | April 2013 |
| 201103288 | Forestry Commission Scotland | policy/administration | Some upheld, recommendations | April 2013 |
| 201103307 | Care Inspectorate | complaints handling | Not upheld, recommendations | April 2013 |
| 201103610 | South Ayrshire Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201103626 | University of Abertay Dundee | policy/administration | Upheld, recommendations | April 2013 |
| 201104012 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | April 2013 |
| 201104070 | Scottish Water | sewer flooding - external | Some upheld, action taken by body to remedy, recommendations | April 2013 |
| 201104276 | South Lanarkshire Council | policy/administration | Some upheld, action taken by body to remedy, recommendations | April 2013 |
| 201104623 | Queen Margaret University | teaching and supervision | Some upheld, recommendations | April 2013 |
| 201104648 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | April 2013 |