Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507991 North East Scotland College admissions Some upheld, recommendations August 2016
201508012 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508022 A Dental Practice in the Lothian NHS Board area complaints handling Not upheld, no recommendations August 2016
201508035 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Upheld, no recommendations August 2016
201508066 Scottish Social Services Council delay Upheld, recommendations August 2016
201508112 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations August 2016
201508150 University of Edinburgh academic appeal/exam results/degree classification Not upheld, no recommendations August 2016
201508164 East Dunbartonshire Council nursery and pre-school Upheld, recommendations August 2016
201508165 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2016
201508208 Business Stream incorrect billing Some upheld, recommendations August 2016