Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201701043 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2018
201701048 Tayside NHS Board clinical treatment / diagnosis Some upheld, no recommendations July 2018
201701060 Scottish Prison Service complaints handling Upheld, recommendations July 2018
201701325 South Lanarkshire Council policy / administration Upheld, recommendations July 2018
201701410 Dumfries and Galloway Council policy / administration Not upheld, recommendations July 2018
201701462 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2018
201701591 Scottish Ambulance Service clinical treatment / diagnosis Upheld, recommendations July 2018
201701595 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations July 2018
201701656 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, no recommendations July 2018
201701663 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations July 2018