Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401890 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404357 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2016 |
| 201404546 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201404550 | Scottish Qualifications Authority | complaints handling | Not upheld, no recommendations | March 2016 |
| 201404803 | Shetland Islands Council | handling of application (complaints by applicants) | Not upheld, no recommendations | March 2016 |
| 201405118 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201405563 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | March 2016 |
| 201405636 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201405656 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2016 |
| 201405676 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | March 2016 |