Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501895 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201502037 | The City of Edinburgh Council | repairs and maintenance | Some upheld, no recommendations | January 2016 |
| 201502050 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201502143 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2016 |
| 201502258 | Scottish Ambulance Service | admission / discharge / transfer procedures | Not upheld, no recommendations | January 2016 |
| 201502273 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2016 |
| 201502550 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201502640 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2016 |
| 201502748 | Stirling Council | primary school | Not upheld, no recommendations | January 2016 |
| 201502760 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |