Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507715 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2016 |
| 201507723 | A Council | primary school | Upheld, recommendations | October 2016 |
| 201507744 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2016 |
| 201507965 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201507975 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | October 2016 |
| 201508025 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2016 |
| 201508080 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | October 2016 |
| 201508084 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, no recommendations | October 2016 |
| 201508088 | Care Inspectorate | complaints handling | Upheld, recommendations | October 2016 |
| 201508104 | Grampian NHS Board | record-keeping | Some upheld, no recommendations | October 2016 |