Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507995 Dunedin Canmore Housing Ltd estate management, open space & environment work Not upheld, no recommendations September 2016
201508004 West Dunbartonshire Council bus stops, shelters, signs, road furniture Upheld, recommendations September 2016
201508010 Business Stream charging method / calculation Upheld, recommendations September 2016
201508021 Argyll and Bute Council handling of application (complaints by opponents) Not upheld, no recommendations September 2016
201508030 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508051 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508090 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2016
201508106 City of Glasgow College policy/administration Not upheld, no recommendations September 2016
201508113 Scottish Prison Service complaints handling Some upheld, recommendations September 2016
201508145 A Medical Practice in the Dumfries and Galloway NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2016