Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507461 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201507507 | Scottish Prison Service | regime and operation of prison | Not duly made or withdrawn, no recommendations | August 2016 |
| 201507553 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507560 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507624 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507737 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2016 |
| 201507759 | Business Stream | incorrect billing | Not upheld, no recommendations | August 2016 |
| 201507786 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |
| 201507805 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |