Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508583 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508605 | Blairtummock Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508651 | The City of Edinburgh Council | repairs and maintenance | Not upheld, no recommendations | July 2016 |
| 201508663 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2016 |
| 201508752 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508794 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | July 2016 |
| 201508808 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508838 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2016 |
| 201508845 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2016 |
| 201508851 | Fife Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2016 |