Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201404209 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2015
201404381 Scottish Ambulance Service appliances / equipment / premises Upheld, recommendations December 2015
201404666 Eildon Housing Association Ltd improvements and renovation Not upheld, no recommendations December 2015
201404826 Business Stream charging method / calculation Not upheld, recommendations December 2015
201404886 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2015
201405012 Ayrshire and Arran NHS Board continuing care Not upheld, no recommendations December 2015
201405120 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations December 2015
201405122 Lanarkshire NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations December 2015
201405178 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations December 2015
201405193 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2015