| 201707301 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | July 2018 | 
          
                                                                                        | 201707403 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201707513 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201707641 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201707727 | Anglian Water Business | incorrect billing | Resolved, no recommendations | July 2018 | 
          
                                                                                        | 201707783 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201708324 | Glasgow City Council | special educational needs - assessment & provision | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201708344 | A Medical Practice in the Tayside NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201708674 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 | 
          
                                                                                        | 201609237 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2018 |