| 201607046           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201607114           | 
                                                                                        University of Strathclyde           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201607162           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201607207           | 
                                                                                        East Renfrewshire Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201607591           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201608053           | 
                                                                                        Melville Housing Association Ltd           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201608106           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201608179           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201608264           | 
                                                                                        Irvine Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201608296           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2018           |