| 201609429           | 
                                                                                        Scottish Government           | 
                                                                                        payment schemes           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201609475           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201609501           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201609720           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201609754           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201700087           | 
                                                                                        Stirling Council           | 
                                                                                        unauthorised developments: enforcement action / stop and discontinuation notices           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201700157           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201700208           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201700223           | 
                                                                                        Scottish Prison Service           | 
                                                                                        personal property           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2018           | 
              
          
                                                                                        | 201700352           | 
                                                                                        A Council           | 
                                                                                        complaints handling (including appeals procedures)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        January 2018           |