| 201302466           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302473           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302499           | 
                                                                                        Lothian NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302502           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                                   | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302659           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302682           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302775           | 
                                                                                        Business Stream           | 
                                                                                        meter size           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302778           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302781           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201302839           | 
                                                                                        Scottish Government D-G Planning and Environmental Appeals           | 
                                                                                        policy/administration           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        April 2014           |