| 201204553 | Cernach Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | October 2013 | 
          
                                                                                        | 201204747 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2013 | 
          
                                                                                        | 201204878 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 | 
          
                                                                                        | 201205000 | Lothian NHS Board | nurses / nursing care | Not upheld, no recommendations | October 2013 | 
          
                                                                                        | 201205158 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2013 | 
          
                                                                                        | 201300104 | Craigdale Housing Association Ltd | applications, allocations, transfers and exchanges | Upheld, no recommendations | October 2013 | 
          
                                                                                        | 201300375 | Highland NHS Board | appliances, equipment and premises | Some upheld, recommendations | October 2013 | 
          
                                                                                        | 201005048 | Argyll and Bute Council | unauthorised developments:  calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | September 2013 | 
          
                                                                                        | 201100377 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2013 | 
          
                                                                                        | 201100976 | Inverclyde Council | policy/administration | Upheld, recommendations | September 2013 |