Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201002888 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
| 201002957 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Some upheld, recommendations | October 2011 |
| 201003602 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |
| 201003620 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201003746 | Education Scotland | policy/administration | Some upheld, recommendations | October 2011 |
| 201003839 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | October 2011 |
| 201003905 | Scottish Prison Service | progression | Some upheld, recommendations | October 2011 |
| 201003984 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | October 2011 |
| 201004154 | A Medical Practice, Forth Valley NHS Board | lists | Some upheld, recommendations | October 2011 |
| 201004178 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | October 2011 |