Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201507505 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations June 2016
201507514 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations June 2016
201507530 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2016
201507581 Grampian NHS Board policy / administration Upheld, recommendations June 2016
201507595 Grampian NHS Board clinical treatment / diagnosis Not upheld, recommendations June 2016
201507621 Kingdom Housing Association Ltd repairs and maintenance Some upheld, recommendations June 2016
201507635 Aberdeenshire Council secondary school Not upheld, no recommendations June 2016
201507639 Fife NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations June 2016
201507640 Student Awards Agency for Scotland handling of application Not upheld, no recommendations June 2016
201507654 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, no recommendations June 2016