Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201404427 Scottish Prison Service progression Not upheld, no recommendations February 2016
201404548 Business Stream incorrect billing Upheld, recommendations February 2016
201405005 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations February 2016
201405116 University of Strathclyde complaints handling Not upheld, recommendations February 2016
201405382 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2016
201405524 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2016
201405725 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2016
201405728 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, action taken by body to remedy, recommendations February 2016
201405825 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations February 2016
201405859 Aberdeen City Council secondary school Some upheld, recommendations February 2016