Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201503627 Lothian NHS Board appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations February 2016
201503628 Tayside NHS Board clinical treatment / diagnosis Not duly made or withdrawn, no recommendations February 2016
201503835 A Medical Practice in the Dumfries and Galloway NHS Board area clinical treatment / diagnosis Upheld, recommendations February 2016
201504122 Scottish Prison Service policy/administration Not upheld, no recommendations February 2016
201301800 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations January 2016
201403324 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201403569 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201403841 North Lanarkshire Council primary school Some upheld, recommendations January 2016
201404211 North Lanarkshire Council handling of application (complaints by opponents) Some upheld, recommendations January 2016
201404437 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016