Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201405645 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201405654 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2016
201405779 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2016
201405808 Linstone Housing Association Ltd repairs and maintenance Not upheld, no recommendations January 2016
201406218 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2016
201406257 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations January 2016
201406339 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201406379 Home Scotland policy/administration Not upheld, no recommendations January 2016
201406394 The City of Edinburgh Council noise pollution Not upheld, no recommendations January 2016
201406517 Tayside NHS Board hygiene / cleanliness / infection control Not upheld, action taken by body to remedy, no recommendations January 2016