Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201502037 The City of Edinburgh Council repairs and maintenance Some upheld, no recommendations January 2016
201502050 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2016
201502143 Highland NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations January 2016
201502258 Scottish Ambulance Service admission / discharge / transfer procedures Not upheld, no recommendations January 2016
201502273 Aberdeenshire Council handling of application (complaints by opponents) Not upheld, no recommendations January 2016
201502550 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2016
201502640 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, action taken by body to remedy, no recommendations January 2016
201502748 Stirling Council primary school Not upheld, no recommendations January 2016
201502760 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2016
201502775 Lochalsh & Skye Housing Association Limited repairs and maintenance Upheld, recommendations January 2016