Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401555 | Glasgow City Council | parks, outdoor centres and facilities | Upheld, recommendations | November 2014 |
| 201401593 | Perth and Kinross Council | complaints handling | Upheld, recommendations | November 2014 |
| 201401677 | Glasgow City Council | public health & civic government acts - nuisances/problems in/around buildings | Upheld, recommendations | November 2014 |
| 201401842 | Children's Hearings Scotland | complaints handling | Not upheld, no recommendations | November 2014 |
| 201401984 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | November 2014 |
| 201401999 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402013 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201402047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201402114 | Scottish Prison Service | recreation | Some upheld, recommendations | November 2014 |
| 201402194 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |