Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305519 | Midlothian Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201305828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201305957 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201305967 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | October 2014 |
| 201305983 | University of Edinburgh | complaints handling | Some upheld, recommendations | October 2014 |
| 201306302 | Scottish Prison Service | complaints handling | Not upheld, recommendations | October 2014 |
| 201306310 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201400854 | Scottish Prison Service | special security measures | Some upheld, no recommendations | October 2014 |
| 201400964 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | October 2014 |
| 201401009 | Scottish Prison Service | downgrading | October 2014 |