Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401752 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401799 | A Council | primary school | Not upheld, no recommendations | October 2014 |
| 201401819 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401863 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | October 2014 |
| 201402677 | Scottish Prison Service | legal correspondence | October 2014 | |
| 201200613 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2014 |
| 201202973 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201203396 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2014 |
| 201204887 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201300609 | Business Stream | incorrect billing | Upheld, recommendations | September 2014 |