Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301895 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | September 2014 |
| 201302447 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201302488 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201302883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201303126 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201303140 | The Highland Council | Crisis grant/failure to follow government guidance | Upheld, recommendations | September 2014 |
| 201303640 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201303684 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201303731 | Scottish Borders Council | primary school | Not upheld, no recommendations | September 2014 |
| 201303788 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |