Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304808 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304811 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304812 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304884 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | September 2014 |
| 201305396 | Scottish Prison Service | visits | Not upheld, recommendations | September 2014 |
| 201305432 | A Dental Practice In the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201305469 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201305493 | Business Stream | policy/administration | Not upheld, no recommendations | September 2014 |
| 201305529 | East Lothian Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2014 |
| 201305717 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | September 2014 |