Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400127 | Scottish Prison Service | food | Not upheld, no recommendations | September 2014 |
| 201400247 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201400314 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | September 2014 |
| 201400455 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201400530 | South Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | September 2014 |
| 201400624 | South Lanarkshire Council | applications, allocations, transfers & exchanges | Some upheld, no recommendations | September 2014 |
| 201400625 | Falkirk Community Trust | policy/administration | Upheld, recommendations | September 2014 |
| 201400680 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201400681 | The City of Edinburgh Council | licensing - taxis | Not upheld, no recommendations | September 2014 |
| 201400706 | South Lanarkshire Council | complaints handling | Upheld, recommendations | September 2014 |