Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907549 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201907845 | Angus Council | kinship care | Upheld, recommendations | January 2021 |
| 201908401 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201908577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 201908658 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201908766 | Inverclyde Health and Social Care Partnership | assessments / self-directed support | Upheld, recommendations | January 2021 |
| 201909091 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201910096 | Borders NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2021 |
| 201911923 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 202001237 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |