Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201596 | Scottish Prison Service | earnings | Not upheld, no recommendations | November 2012 |
| 201201814 | Scottish Prison Service | work (in prison) | No decision reached | November 2012 |
| 201202059 | Forth Valley NHS Board | complaints handling | No decision reached | November 2012 |
| 201202153 | Dundee City Council | repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201202531 | The Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201002396 | A Council | policy/administration | Upheld, recommendations | October 2012 |
| 201002747 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Not upheld, recommendations | October 2012 |
| 201002995 | University of Dundee | academic appeal/exam results/degree classification | Some upheld, recommendations | October 2012 |
| 201004350 | Fife Council | policy/administration | Not upheld, recommendations | October 2012 |
| 201100873 | Fife Council | parking | Not upheld, no recommendations | October 2012 |