| 201203095 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Not upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201203132 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201203152 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201203175 | West Dunbartonshire Council | policy/administration | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201203296 | Scottish Prison Service | visits | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201203437 | Dundee City Council | policy/administration | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201203582 | Scottish Ambulance Service | admission, discharge and transfer procedures | Not upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201100551 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 | 
          
                                                                                        | 201100832 | Aberdeen City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201100984 | Greater Glasgow and Clyde NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, recommendations | February 2013 |